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FAQs
1. What types of curtains and blinds do you manufacture?
At Au Curtains and Blinds, we specialize in manufacturing a wide range of window treatments, including custom curtains, roller blinds, Venetian blinds, vertical blinds, and motorized curtains and blinds. Our products are available in various styles, fabrics, and finishes to meet the diverse needs of our reselling partners.
2. Do you offer in-home installation services?
No, we do not offer in-home installation services. Our focus is on manufacturing high-quality curtains and blinds for resellers across Australia. We work closely with resellers to ensure they receive the best products for their clients.
3. Can you handle urgent orders?
Yes, we understand that time is critical for resellers, which is why we offer urgent order fulfilment. We can complete urgent orders within 1-3 days, depending on the complexity and availability of materials. Please contact us directly for urgent requests.
4. What fabric options do you offer?
We offer a wide range of fabric options, including premium Australian-made fabrics and budget-friendly overseas materials. Our selection includes everything from luxurious, high-end fabrics to more economical choices, ensuring there’s something to suit every project and budget.
5. Do you provide custom sizing and designs?
Absolutely! All of our curtains and blinds are custom-made to the exact specifications provided by our reselling partners. We offer a range of customization options, including custom sizing, fabric selection, and design details, ensuring that our products meet your clients' unique needs.
6. How do I place an order?
To place an order, simply contact us via phone, email, or through our online form. Provide us with the details of your project, including the type of products, dimensions, fabric choices, and any specific requirements. We’ll provide you with a quote and an estimated delivery timeline.
7. What are your lead times for manufacturing?
Our standard lead times vary depending on the size and complexity of the order. Typically, custom orders are completed within 1-2 weeks. For urgent orders, we can expedite production to meet tighter deadlines. Please contact us to discuss your specific needs.
8. Do you offer motorized or automatic curtain and blind solutions?
Yes, we specialize in motorized and automatic curtain and blind solutions. Our products integrate seamlessly with popular smart home systems, offering convenience and modern functionality. These solutions are ideal for high-end residential and commercial projects.
9. What quality control measures do you have in place?
Quality is our top priority. We have rigorous quality control checks at every stage of production, from fabric selection to the final inspection of finished products. Our advanced machinery and skilled team ensure that every curtain and blind meets the highest standards.
10. How do you ensure customer satisfaction?
We are committed to providing 100% customer satisfaction. From the quality of our products to our reliable delivery and customer service, we go the extra mile to ensure our reselling partners are fully satisfied. If there’s ever an issue, we’re here to resolve it quickly and efficiently.
11. Do you ship across Australia?
Yes, we supply our products to resellers all over Australia, with a strong focus on NSW. We ensure that all orders are securely packaged and shipped promptly to meet your delivery timelines.
12. How can I become a reseller of your products?
Becoming a reseller is easy! Simply contact us to discuss your business needs, and we’ll guide you through the process. We’re always looking to partner with resellers who are passionate about offering high-quality window treatments to their clients.
